LIVING WITH LINK
Payments for Link programs are serviced by Trio’s partnered payment servicers. In order to connect you to the correct servicer and resources, please enter your application ID or loan number and your property address below. Should you have difficulty connecting or misplaced your application ID or loan number, please email us at firstname.lastname@example.org or contact your loan officer.
Monday – Friday
7:00 a.m. – 5:00 p.m. Pacific Standard Time
Toll Free Number:
Customer Service 877-557-9042
Payments are required to be made electronically. Set up ACH by clicking on 'My Loan Login' above.
Qualified Written Requests are required to be submitted to the address listed below. When Trio Residential, LLC is in receipt of a Qualified Written Request (as defined by RESPA), an acknowledgment notice is sent within five (5) business days. We will respond to you within thirty (30) business days of receipt of your written notice, unless otherwise defined by RESPA guidelines.
Land Home Financial Services, Inc.
3611 South Harbor Blvd, Suite 100
Santa Ana, CA 92704
Homeownership is a huge responsibility. Moving in and taking care of your home can feel overwhelming. All Link programs include a number of key features to help you stay ahead and avoid costly repairs. If you do have an issue, know you are not alone—Trio and its partners are here to help.
One of your first homeownership counseling calls will go over standard home maintenance and upkeep. Consult your home inspection results for key features and possible repairs that should be completed when you move in. Plus, each Link financed home includes a home warranty and hazard insurance should something go wrong.
Trio requires a home warranty is included in each closing and that this warranty is renewed by the customer each year. The detail of your warranty is included in your closing package from your real estate agent or loan officer. Each policy is slightly different and Trio’s service team will not be able to help you with the specifics of your warranty. However, most warranties are similar and cover major systems with a service fee ranging from $75 to $100.
Every home is covered by hazard insurance that typically covers major damage (flooding is typically not included). Trio’s team will assist with filing claims. Know that a pre-funded payment toward the repairs (called a deductible) is required before repairs begin. Deductibles generally range from $1,000 up to 2% of the home price.
If you are planning on making any home improvements we encourage you to reach out to the Trio Home Care team before you get started. Large renovations or improvement projects may require local permits.
Contact Trio Home Care:
Home care is coordinated through a system called Property Meld. This system tracks communications and coordinates between Trio, our customers and with third parties. Access Property Meld here:
Alternative contacts for existing customers: